VILANA NB LTD RETURNS POLICY
You can return an item up to 14 days from purchase following the below guidelines:
General return conditions -
In order for a return to be accepted, it must meet the following conditions:
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The product must be unused
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The product must be in its original state and the packaging
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If applicable the product must have all parts provided in the packaging
Below products are excluded from returns -
The following products are unable to be accepted for return due to health and safety reasons:
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Cosmetics and toiletries, except in the case of manufacturing defects.
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Samples
Once we receive your return, funds will be returned within 3-5 working days.